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FAQs
Counseling Connections for Change, Inc. is a nonprofit, 501(c)(3)
counseling center dedicated to supporting mental health and
wellness through faith-based counseling, education, and
prevention programs.
We offer a holistic, evidence-based, and trauma-informed
approach to care. While we are faith-based, integration of
spirituality is always optional and guided by your preferences—we
are here to serve everyone, regardless of background, beliefs, or
life experiences.
We serve clients across the lifespan, including:
– Young children
– Adolescents and teens
– Adults
– Couples
– Families
Our team includes clinicians with experience working in different
age groups, so we thoughtfully match you with a provider who
fits your needs.
Our providers support a wide range of emotional, behavioral,
relational, and life concerns. Because each clinician has unique
training and specialties, services may vary by provider.
Common areas we address include:
– Anxiety, stress, and feeling overwhelmed
– Depression, mood concerns, and loss of motivation
– Trauma and past experiences that continue to affect daily life
– Relationship challenges, including couples and family conflict
– Grief and loss
– Life transitions (career changes, parenting, divorce, relocation)
– Faith and spiritual concerns (if desired)
– Behavioral challenges in children and teens
– Self-esteem, identity, and personal growth
If you are unsure whether we treat your concern, our team will
help guide you to the right provider or offer a referral if needed.
– Specialized Play Therapy
– Adolescent / Pre-Teen Therapy
– Young Adult Therapy
– Grief, Loss & Life Transitions
– Trauma & PTSD Recovery
– Marriage, Family & Couples Counseling
– Group Counseling
– Court-Referrals
-Pastoral & Faith-Based Counseling
We offer both in-person and secure telehealth sessions, allowing
you to choose what works best for your schedule and comfort.
Yes.
We accept most major insurance plans, such as:
-Aetna
– Blue Cross Blue Shield
– Cigna
– United Health Care
– Medicaid
– Traditional Medicare
Don’t let the question of insurance keep you from reaching out.
We offer sliding scale options based on financial need and
availability. Reduced-fee sessions are often available with our
supervised master’s-level clinicians.
You’re not alone—many people feel this way.
Our counselors understand that opening up can take time. We’ll meet you where you are, move at a pace that feels right for you, and create a space where you feel safe, respected, and heard.
Begin by completing our Online Client Inquiry Form. This is the first step in our intake process and allows our Intake Team to learn more about your needs. Once we’ve reviewed your submission, we’ll contact you to guide you through the next steps, including scheduling an Administrative Intake Appointment where we’ll review your information, discuss your counseling needs, verify insurance or other payment options, and help match you with the provider and services that best fit your needs.
If additional information is needed at any point during the process, we’ll let you know and walk you through each step. Our goal is to make getting connected to counseling as simple, supportive, and stress-free as possible.
Yes.
Participation in counseling is voluntary, and you may withdraw your consent for services at any time by providing written notice. If you choose to discontinue services, we’re happy to discuss any questions, provide referrals when appropriate, and support you through the transition.
If you need to cancel or reschedule your appointment, we kindly ask that you provide at least 24 hours’ notice. Appointments canceled with less than 24 hours’ notice, including same-day cancellations and missed appointments (no-shows), are subject to a non-refundable $75 Late Cancellation Fee.
You may cancel your appointment by contacting us, leaving a voicemail, sending an email to info@counselingconnections.org, or through your secure patient portal. If an unexpected emergency prevents you from keeping your appointment, you may request that the late cancellation fee be waived.
This policy helps us make appointments available for other clients who are waiting to receive care and supports our commitment to providing timely access to counseling services.